LEGAL & CLAIMS AS A SERVICE
Expert claims handling for the marine industry
Expert claims handling for the marine industry
In the world of marine liability insurance, expertise in claims handling is essential. Insurers typically offer legal costs insurance, often referred to as FD&D insurance or Marine Defense, to help clients navigate claims and disputes. Whether it’s an unforeseen incident or a dispute, these situations can disrupt business operations, incur substantial costs, and potentially damage a client’s reputation.
At IMU, we understand the critical role our Legal & Claims teams play. Our team operates 24/7, always on standby to respond whenever a problem arises. As an insurer, you are the first point of contact, and we know that our reputation is directly tied to how we handle each claim and dispute.
Our commitment: Growing Better Together
With a focus on “Growing Better Together,” IMU is dedicated to ensuring our Legal & Claims department is always ready to provide the highest level of service. We don’t just resolve claims; we approach every situation with passion and empathy, offering our clients the reliable, compassionate service they deserve.
Meet our legal & claims executives
Our Legal & Claims Executives, Camilo Morales-Saavreda and Sanne Broskij, lead our team with a shared commitment to service excellence.
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Camilo Morales-Saavreda: “Managing legal disputes and maritime claims is challenging, but we always aim to exceed our clients’ expectations. We handle every case ourselves, with a dedicated in-house team. By working closely with brokers, clients, and service providers, we find practical solutions that reduce client exposure. We are committed to in-house training, ensuring our team delivers the quality IMU is known for. I take responsibility for the performance of our team and continuously strive to improve our service quality.”
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Sanne Broskij: “Helping our assureds with both big and small issues is incredibly rewarding. Whether it’s resolving major disputes, advising on contract drafts, or helping clients find the right correspondent, we approach every case with the same passion and care. We balance commercial, operational, and legal considerations to deliver the best solution for each unique situation.”
Experience the difference with IMU legal & claims services
At IMU, we believe in more than just meeting expectations; we aim to exceed them. Our Legal & Claims department is built on a foundation of expertise, empathy, and a commitment to providing exceptional service to our clients.
Want to get in touch or learn more about our human capital?
